10r Responsible Gaming – A Commitment to Healthy & Mindful Entertainment
10r believes gaming and betting are entertainment activities — not a source of income. Our goal is to support every user's wellbeing and help maintain a healthy balance in life.
Our Commitment — Gaming Should Never Be a Burden
For 10r, responsible gaming isn't a formality — it's the foundation of our service. We want every user to enjoy themselves fully informed, by their own choice, and within their own means.
When gaming becomes a way to cope with stress, or turns into an attempt to chase lost money, it's no longer entertainment. 10r helps you recognize that moment and encourages you to take the right steps.
When to Be Concerned — Watch for These Signs
Any of the following behaviours may be a sign of at-risk gaming:
- Wagering more than you can afford to lose.
- Chasing losses by continuing to play to win back money.
- Gaming with borrowed money or by dipping into savings.
- Feeling restless or irritable when not playing.
- Being unable to stop gaming.
- Lying to hide time spent or money lost.
- Withdrawing from family and friends.
- Losing focus on work or studies.
- Conflicts with loved ones over gaming.
- Disrupted sleep and irregular eating habits.
- Playing for extended periods without a break.
- Unable to stop despite physical exhaustion.
Stay in Control — Use Our Tools
10r gives users a range of tools to manage their gaming habits:
Deposit Limit Settings
Set your own daily, weekly, or monthly deposit cap. Once configured, it takes effect immediately.
Taking Breaks & Cooling Down
If you feel you need a break, you can request a temporary suspension of your account for a set period. This break can range from 24 hours to several weeks.
Self-Exclusion
If you are experiencing long-term issues, you can activate a permanent or extended self-exclusion. 10r fully respects this decision.
Contact [email protected] to activate any of these features.
Time & Budget Planning — Small Habits, Big Difference
Responsible gaming isn't just about avoiding problems — it's about building healthy habits. Follow these tips to keep gaming enjoyable at all times:
Allocate a set amount for entertainment each week. Once that amount is gone, take a break for the rest of the day.
Set a time limit before each session. Use an alarm or timer to make sure you don't go over.
Don't make decisions based on emotion after a loss. Avoid the urge to immediately chase your losses.
We take a firm stance on protecting minors
The 10r platform strictly prohibits users under 18. Age is verified at registration, and additional proof may be requested in any case where there is reasonable doubt.
As a parent, you can take the following steps on your child's device:
- Install parental control software on your browser.
- Keep your account password away from your child.
- Monitor device usage time.
- Have an open conversation with your child about responsible internet use.
If you suspect a minor is using 10r, please report it immediately to [email protected].
You don't have to face this alone — reaching out for professional help takes courage
If you feel gaming is taking over your life, don't hesitate to seek professional support. It's not a sign of weakness — it's an act of self-care.
Talk openly with family or friends. Sharing your struggles makes it easier to find a way forward.
You can seek help from mental health professionals and counselors in Bangladesh. Kaan Pete Roi (01779-543910) provides mental health support across Bangladesh.
The 10r customer support team is always here for you. For account limits, breaks, or any other assistance, contact us at [email protected] or Help Section View.
Keep the Fun, Keep the Control
Enjoy entertainment on 10r responsibly. If you have any questions, we're always here to help.